ABOUT US
At Kriptomat, our passion for cryptocurrency is deeply intertwined with our commitment to simplicity, accessibility, and integrity. We aim to empower people to increase their wealth and achieve a better life through innovative financial solutions.
Kriptomat seamlessly combines decentralized (DeFi) and centralized finance (CeFi) in one intuitive platform. Whether you’re exploring Web3, DeFi, or CeFi, we’ve simplified buying, selling, storing, and investing in cryptocurrencies so that anyone can participate in this financial revolution.
Our primary focus is on Central and Eastern European countries, home to over 120 million people, where financial inclusion and access to modern investment tools are still growing. To support this mission, we provide localized solutions, offering our platform in multiple languages and tailoring our services to meet the specific needs of each market.
At Kriptomat, we’re not just building a platform—we’re building a movement where a better financial future is within reach for everyone.
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MANAGEMENT
SUPERVISORY AND ADVISORY BOARD
Our Mission
To make investing accessible to everyone, with a special focus on Central and Eastern European (CEE) markets, because everyone deserves the opportunity to grow their wealth and improve their quality of life.
Our Goal
Crypto But Simple.
We believe cryptocurrency investing shouldn’t just be for tech-savvy individuals. At Kriptomat, we make it straightforward and inclusive for everyone who wants to be part of this transformative era.
A Community of Trust
With over 600,000 registered users across Europe, our community continues to grow. Our ‘Great’ Trustpilot rating and customer retention is a testament to the trust we’ve built with our users over the years.
Very trustworthy!!! Fast transactions!!! On the top of that they lowered their fees and the required amounts for the transactions. Very happy being part of their community.
Absolutely amazing! Easiest platform on the market. And I actually feel like I can trust them.
I only invest very small amounts in cryptocurrency, I am trying to gain confidence and trust in the market and service, but my experience over the past year or so has been excellent. Customer support was good when I needed it, and transactions are simple and easy to understand. Definitely worthy of recommendation.
The system is easy to use and I consider it as transparent. It shows what you buy and how much it cost, what you get for what. The support team is also very helpful. So far we managed to solve every problem we had.
Customer-First
Our commitment to customers goes beyond mere service; it’s our guiding principle.
Live Support in Over 20 Languages: Ensuring you’re never without assistance and a truly localized experience.
ISO 27001 Certification: Demonstrating our dedication to security and data protection.
Our Commitment to Safety, Compliance, and Transparency
Since 2018, Kriptomat has been licensed in Estonia under rigorous regulations, with secondary registrations in several other markets.
We have dedicated teams ensuring compliance and customer protection to uphold our values.
We strictly adhere to anti-money laundering (AML) procedures to safeguard our customers and their assets.
We uphold the highest standards and hold the most ISO certifications in the world among crypto companies, reflecting our focus on security, compliance, and operational excellence.
We follow an asset segregation policy, ensuring that all customer funds are kept separate from company funds, fully backed at a 1:1 ratio, and held in their original currency.
Additionally, we undergo yearly external audits for financial statements and capital adequacy (own funds).
OUR VALUES
We deliver for our customers – period.
We listen carefully and try hard to understand their needs and expectations and reverse-engineer that information into amazing products our customers love.
We work hard to gain our customers’ trust and we always put our customers first.
We take ownership in getting things done.
We protect our tribe even if it goes beyond our job description.
We are accountable for making sure our communications are transferred and understood as intended.
We owe our customers our best work and we are satisfied only with the highest standards.
We exceed the expectations of our tribe and our customers.
We learn more so that we can contribute more to the tribe – both in our own jobs and by identifying room for improvement in all areas of the business.
We give and invite honest and direct feedback without fear or hesitation.
Tribe members make decisions based on the brutal truth, not polite euphemisms.
If we see something that could be done better, faster or more optimally, we don't hesitate to communicate that openly.
Being first in business matters. There are no medals for last place.
We are biased towards action and we use every single day to the fullest to make incremental improvements.
Small increments compound into great outcomes.
Our story
Our dynamic story started with an idea in December 2017. Here is a selection of a few important milestones.
We partner and support
We are proud members of:
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INATBA fosters global collaboration between public and private sectors to advance blockchain technology and its adoption.
inatba.org
Finance Estonia promotes the development of Estonia’s financial services sector through collaboration, innovation, and advocacy.
financeestonia.eu
GDF is an industry body dedicated to driving the adoption of best practices and standards in the digital asset and cryptocurrency sector through advocacy and collaboration.
gdf.io
The Estonian Chamber of Commerce and Industry supports businesses in Estonia by providing resources, networking opportunities, and advocacy.
koda.eeThe Estonian Digital Assets Union unites companies and organizations to promote and support the digital asset ecosystem in Estonia.
digitalassetsunion.eeFINAS is a professional association dedicated to fostering innovation and collaboration within Slovakia’s fintech and insurtech sectors.
finas.skUBIK is a Croatian association focused on promoting blockchain technology and cryptocurrency adoption while supporting education and collaboration within the industry.
ubik.hrWe support talents
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Astra AI
Astra AI is dedicated to revolutionizing education by providing AI-powered tutoring and learning experiences, with a mission to equip youth with future-ready knowledge and skills.
We are proud to support 100 additional yearly scholarships for underprivileged children in Slovenia through our partnership.
astra.ai
Timi Zajc
Timi Zajc, a world-class ski jumper, is personally sponsored by Kriptomat for the 2024/25 season, showcasing our commitment to supporting exceptional talent and fostering athletic excellence.